Price Match Guarantee
The Stokke.ae Price Match Guarantee (PMG) is designed to strengthen customer trust, increase conversion rates, and reinforce our position as the preferred destination for Stokke products in the UAE. It ensures that customers visiting our site can purchase with confidence, knowing they will always receive the best available price from an authorized retailer.
Scope & Applicability
- Applies to all products sold on Stokke.ae.
- Covers any lower price offered by an authorized Stokke retailer in the UAE, online or in-store, on an identical product.
- Only valid for same day claims submitted while the competitor’s price is active.
Price Match Guarantee – What’s Covered
- Applicable only on Stokke.ae products
- Price match valid on the same day of purchase/claim
- Competitor must be an authorized retailer in the UAE (e.g., Amazon.ae, Noon, Mumzworld, FirstCry)
- Product must be the same model, color, and specifications
- Product must be in stock and available for immediate purchase
- Price match will be done on VAT-inclusive final prices only
- Coupon codes up to AED 100
- Customer can request a price match before purchase (to get the lower price instantly)
- Customer can request a price match after purchase on the same day (refund/credit of the difference)
What’s Not Covered
- Prices from unauthorized sellers, including all third-party (3P) sellers on any marketplaces (e.g., Amazon.ae Marketplace, Noon 3P, Dubizzle, or grey market sellers)
- Used, open-box, refurbished, or damaged products
- Competitor prices with hidden costs (e.g., extra shipping, membership-only discounts)
- Credit cards or bank-specific offers, discounts, or cashback promotions
- Temporary promotions like flash sales, bundle offers, vouchers
- Coupon codes / influencer codes of more than AED 100
- Competitor pricing errors or obvious misprints
- Claims made after the purchase day
Final Note
Stokke.ae reserves the right, at its sole discretion, to approve or deny any price match claim.